Effective Date: March 3, 2026
Besantoro.com is operated by SANTORO, LLC.
We understand that sometimes plans change. Please review our cancellation policy below.
1. Order Cancellation Window
Orders may be canceled within 12 hours of purchase.
To request a cancellation, contact us immediately:
Email: info@besantoro.com
Phone: +1 307-396-4261
Please include your order number.
2. Orders Already Processed
After 12 hours, orders may begin processing and cannot be canceled.
Once an order has been:
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Processed
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Fulfilled
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Or shipped
It cannot be canceled.
You may instead follow our Refund & Return Policy once the item is delivered.
3. Refused Deliveries
If you refuse delivery of your package:
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Original shipping fees are non-refundable.
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Return shipping costs may be deducted from your refund.
4. Fraud Prevention
We reserve the right to cancel any order suspected of fraud or unauthorized activity.
Refunds for canceled orders will be issued to the original payment method.
5. Contact Information
SANTORO, LLC
63 N Burritt Ave Room 100 East
Buffalo, WY 82834
United States
Email: info@besantoro.com
Phone: +1 307-396-4261